Service Team

Johanna Dias

As Business Manager, Johanna manages the Business Operations Unit and co-manages the PIC Formation Unit.  Johanna began her career in the Captive Management industry in 2004.

Ashley Orozco

As Administrative Assistant, Ashley fully supports the Business Operations Unit, Captive Formation Unit, Captive Management Unit and is backup support to the Underwriting Unit.  Ashley joined the ERS team in March 2014.

Yvonne Lollar

As Underwriting Manager, Yvonne manages the Underwriting Unit, Claims Unit, and co-manages the Captive Formation Unit.  Yvonne began her career in the Captive Management industry in 2008.  She has a BA from Youngstown State University.

Rachel Gunderson

As Underwriting Assistant, Rachel fully supports the Underwriting Unit and is backup support to the Captive Formation Unit.  Rachel joined the ERS team in March 2013 as an Administrative Assistant and advanced to Underwriting Assistant in March 2014.

Melissa Sanchez

As Senior Captive Manager, Melissa is responsible for primary client contact and maintaining the books and records of the Captive's.  Melissa has a BS degree in Accountancy from the University of Phoenix and has an Associate degree in Business Administration.  Melissa joined the ERS team in May 2014.